Customer support
Here's how to get help from Wear Smile Project®, and what to have ready when you do.
Contact options
- support@wearsmileproject.com. Email is the fastest option. A real person on our team reads every message.
- Phone
- +1 (844) 747 4483. Have the order number in front of you. Most issues can be fixed during the call.
- Hours
- Monday to Friday, 9:00am to 5:00pm Eastern (closed weekends and holidays)
- Reply time
- Allow up to one business day for a reply. It's usually quicker.
- What we handle
- Returns, order questions, product help, delivery updates, and anything else.
Before you contact us
- Speed it up Add your checkout email and order number. That way we can pull up your order straight off.
- Item damaged or incorrect Add a clear photo of the item. We'll set up a fix with the first reply we send.